Store Leader: Customer Experience & Operations

Lids; Appleton (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Employee discount

Paid time off

Career development

Early wage access

Bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Appleton to drive sales, lead a team, and ensure outstanding customer service. You will manage daily store operations, support scheduling, and reinforce brand standards while upholding loss prevention practices.

The role emphasizes hands-on leadership and collaboration with the Store Manager to deliver a high-energy shopping experience. Ideal candidates will thrive in a fast-paced retail environment, possess strong communication skills, and

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong communication and people skills for team leadership.
• Ability to operate independently and manage duties in Store Manager's absence.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and train store associates using LIDS programs and goals.
• Maintain store operations, including cash handling and audits.
• Recruit, train, and develop staff while upholding company policies.

Skills

Sales results

Interpersonal skills

Independent worker

Education

High school diploma or equivalent

Job description

Lids is seeking an Assistant Store Manager in Appleton to drive sales, lead a team, and ensure outstanding customer service. You will manage daily store operations, support scheduling, and reinforce brand standards while upholding loss prevention practices.

The role emphasizes hands-on leadership and collaboration with the Store Manager to deliver a high-energy shopping experience. Ideal candidates will thrive in a fast-paced retail environment, possess strong communication skills, and