Store Leader: Customer Experience & Team Coach

J.Crew Group; Appleton (WI); On-site; USD 24,452 - 30,720; Full time

Benefits offered by this job

Competitive base pay

Flexible hours

Merchandise discounts

Free confidential help 24/7

401(k) with company matching

Job summary

A leading retailer in Appleton is seeking an Assistant Manager to support business profitability through fostering customer connections and team coaching. Responsibilities include observing staff performance, leading training sessions, and executing local events to enhance community engagement. Ideal candidates have a passion for fashion, 2+ years of experience in retail, and strong leadership skills. This role offers competitive pay and excellent perks including discounts and flexible scheduling.

Qualifications

• 2+ years of experience in similar scope, preferably in specialty retail.
• Ability to work nights, weekends, and holidays when busy.
• Proficient with technology and apps related to retail.

Responsibilities

• Create personalized connections with customers to drive loyalty.
• Observe and assist associates on the selling floor.
• Lead fit sessions to enhance product knowledge.

Skills

Customer relationship management

Fashion knowledge

Goal setting and achieving

Effective communication

Team leadership

Education

High school diploma or equivalent

Job description

A leading retailer in Appleton is seeking an Assistant Manager to support business profitability through fostering customer connections and team coaching. Responsibilities include observing staff performance, leading training sessions, and executing local events to enhance community engagement. Ideal candidates have a passion for fashion, 2+ years of experience in retail, and strong leadership skills. This role offers competitive pay and excellent perks including discounts and flexible scheduling.