Store Leader & Customer Experience Pro

Lids; Chattanooga (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team-oriented culture

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional customer service in a fast-paced retail environment. You will drive sales, manage scheduling, and mentor staff while upholding store standards and brand guidelines.

The role emphasizes operational excellence, teamwork, and a focus on customer experience, with opportunities for career growth within a national retailer.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and develop store associates through training programs.
• Deliver exceptional customer service and achieve KPIs.
• Ensure proper store operations, safety, and cash handling.
• Maintain inventory accuracy and VM standards.

Skills

Sales results

Interpersonal skills

Verbal communication

Independent work

Job description

Lids is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional customer service in a fast-paced retail environment. You will drive sales, manage scheduling, and mentor staff while upholding store standards and brand guidelines.

The role emphasizes operational excellence, teamwork, and a focus on customer experience, with opportunities for career growth within a national retailer.