Retail Store Leader — Customer Experience & Ops

Lids; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Retirement plan

Employer-paid benefits incl. short/lt.

Paid time off

Employee discount

Career development opportunities

Early wage access

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Green Bay, WI. You will be the heart of the store, driving sales, delivering exceptional customer service, and ensuring smooth operations across staffing, training, and daily processes.

You will lead by example, maintain brand standards, and foster a fun, inclusive team environment while meeting performance targets and ensuring an outstanding customer experience.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently and supervise others when needed.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting.
• Administer disciplinary steps as required.
• Recruiting and training store personnel.
• Ensure compliance with policies and brand standards.
• Oversee scheduling, staffing, and daily store operations.

Skills

Sales results

Interpersonal skills

Verbal communication

Unsupervised work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Green Bay, WI. You will be the heart of the store, driving sales, delivering exceptional customer service, and ensuring smooth operations across staffing, training, and daily processes.

You will lead by example, maintain brand standards, and foster a fun, inclusive team environment while meeting performance targets and ensuring an outstanding customer experience.