Store Leader: Customer Experience & Operational Excellence

Lowe's; Laurel (MD); On-site; USD 103,000 - 154,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Paid time off

Associate discount

Job summary

Lowe's is seeking a Store Manager to lead a high-volume retail operation, ensuring a clean, safe store and delivering outstanding customer service. You will oversee expenses, merchandising standards, safety, security, and workforce, while partnering with HR, Asset Protection, and Operations to execute the Lowe's business strategy.

The successful candidate will recruit and develop talent, analyze data to inform store-specific strategies, champion customer service, and act as Lowe's brand

Qualifications

• Bachelor’s degree and 3+ years leading associates in a large retail environment with >$20M sales, or 5+ years with >$20M sales.
• 5 years fast-paced cross-functional experience.
• Experience building cross-functional relationships in a matrixed environment.
• Experience engaging with community partnerships.
• Experience using customer, market and competitor data for planning.
• Proficient in Microsoft Office

Responsibilities

• Ensure associates deliver friendly, professional, timely service.
• Monitor performance, profitability, and flow-through of store plans.
• Champion asset protection and safety improvements.
• Manage store operations including expenses, merchandising, compliance, safety.
• Partner with HR, Asset Protection, and Operations to execute Lowe's strategy.
• Recruit and develop store talent; drive sales and margin.

Skills

Leadership experience

Cross-functional collaboration

Data analysis

MS Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Lowe's is seeking a Store Manager to lead a high-volume retail operation, ensuring a clean, safe store and delivering outstanding customer service. You will oversee expenses, merchandising standards, safety, security, and workforce, while partnering with HR, Asset Protection, and Operations to execute the Lowe's business strategy.

The successful candidate will recruit and develop talent, analyze data to inform store-specific strategies, champion customer service, and act as Lowe's brand