Store Leader: Assistant Manager | Growth & Customer Impact

PLS; Oklahoma; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS in Tulsa, OK is seeking an Assistant Store Manager to lead store operations, deliver outstanding service, and meet financial goals.

You will support the Store Manager, supervise team members, recruit and develop staff, ensure compliance, and maintain a clean, welcoming store. English fluency required; English/Spanish is a plus. Flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Minimum of 1 year of management experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers and develop positive relationships.
• Excellent communication and presentation skills.
• Professional appearance and demeanor; honest and have integrity.
• English fluency is required; English/Spanish bilingual is a plus.

Responsibilities

• Provide leadership to deliver outstanding customer service and meet store goals and objectives.
• Assist the Store Manager in day-to-day operations and in absence of the Store Manager supervise staff.
• Recruit, develop and motivate store team members who exceed expectations.
• Ensure compliance with federal, state and local regulations.
• Oversee CSR activities including transactions, cash handling, and audit processes.
• Analyze financial statements and trends to increase and maximize sales.
• Market within the community to grow store revenues and market share.
• Resolve customer complaints to improve satisfaction.
• Manage scheduling, cash, and store audits; review policies and trainings.

Skills

Customer engagement

Communication skills

Leadership

Integrity

English fluency

Flexible hours

Bilingual (English/Spanish)

Job description

PLS in Tulsa, OK is seeking an Assistant Store Manager to lead store operations, deliver outstanding service, and meet financial goals.

You will support the Store Manager, supervise team members, recruit and develop staff, ensure compliance, and maintain a clean, welcoming store. English fluency required; English/Spanish is a plus. Flexible hours including mornings, evenings, weekends, and holidays.