Store Leader & Customer Experience Coach – Bonus Eligible

KnitWell Group; Evansville (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

KnitWell Group is seeking an Assistant Manager in Evansville, IN to support the customer experience and shape a strong store culture. You will lead on the sales floor, mentor associates, and help recruit and develop talent, while driving operational excellence and fiscal discipline.

The role emphasizes hospitality, decisive leadership, and a data-driven approach to improve results and store performance. Opportunities for bonuses and advancement are available.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitaility mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS system

Business acumen

Decision making

Customer service

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager in Evansville, IN to support the customer experience and shape a strong store culture. You will lead on the sales floor, mentor associates, and help recruit and develop talent, while driving operational excellence and fiscal discipline.

The role emphasizes hospitality, decisive leadership, and a data-driven approach to improve results and store performance. Opportunities for bonuses and advancement are available.