Assistant Manager: Lead Teams & Elevate Customer Experience

N23 Premium Brands Opco LLC; Simpsonville (KY); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Job summary

KnitWell Group is seeking an Assistant Manager for Store 3065-Outlet Shops at Louisville-ANN-Simpsonville, KY. This role supports the customer experience, leads on the sales floor, and mentors associates to embody brand values.

As a store leader, you’ll drive customer connections, use POS tools, and assist in recruiting and development while upholding strong operational standards. Regular/full-time, Kentucky-based role.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a sales floor leader modeling brand behaviors.
• Coach associates to leverage brand behaviors for genuine connections.
• Create an inclusive store environment where all feel welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Initiative

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager for Store 3065-Outlet Shops at Louisville-ANN-Simpsonville, KY. This role supports the customer experience, leads on the sales floor, and mentors associates to embody brand values.

As a store leader, you’ll drive customer connections, use POS tools, and assist in recruiting and development while upholding strong operational standards. Regular/full-time, Kentucky-based role.