Retail Store Leader & Customer Experience Coach

Lids; Evansville (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discounts and perks

Career development opportunities and专业

Collaborative, innovative, team‑orient

Early Wage Access options

Job summary

Lids Sports Group in Evansville, IN is seeking an Assistant Store Manager to lead daily store operations and drive sales while ensuring exceptional customer service. This role involves supervising staff, maintaining brand standards, and overseeing merchandising and loss prevention.

You will coach employees, manage scheduling, and collaborate with leadership to meet performance goals. Competitive benefits and a dynamic team environment are provided.

Qualifications

• Retail management experience required.
• Excellent customer service and communication.
• Ability to lead a team and motivate staff.

Responsibilities

• Act as Manager on duty to supervise scheduling and handle customer issues.
• Coach and train store staff to meet sales goals and standards.
• Ensure visual merchandising and store cleanliness per guidelines.
• Manage cash handling and open/close procedures.
• Assist with inventory counts and product replenishment.
• Support store operations and execute company directives.

Skills

Retail management

Customer service

Team leadership

Tools

MPOS

Lids Custom

Job description

Lids Sports Group in Evansville, IN is seeking an Assistant Store Manager to lead daily store operations and drive sales while ensuring exceptional customer service. This role involves supervising staff, maintaining brand standards, and overseeing merchandising and loss prevention.

You will coach employees, manage scheduling, and collaborate with leadership to meet performance goals. Competitive benefits and a dynamic team environment are provided.