Store Leader & Customer Experience Champion

Cotton On Group; Los Angeles (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Career growth across 3 brands

Wellness support 24/7

Discounts for you and your family

Make a positive difference

Job summary

Cotton On Group is hiring a Part-time Key Holder for our Los Angeles area store. You will open/close the store, lead a team, deliver outstanding customer service, and manage transactions with accuracy while supporting inventory and merchandising efforts.

Join a brand focused on fashion, community, and growth. The role requires flexible scheduling including evenings, weekends, and holidays, with competitive benefits and a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1+ years of retail sales experience.
• Minimum 1+ year of acting retail leadership/management experience.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently; assist in inventory control and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report unusual activity.
• Engage with store teams and customers professionally and respectfully.
• Train and mentor new associates as needed.

Skills

Retail experience

Team leadership

Customer service

Flexible schedule

Communication skills

Education

High school diploma or equivalent

Job description

Cotton On Group is hiring a Part-time Key Holder for our Los Angeles area store. You will open/close the store, lead a team, deliver outstanding customer service, and manage transactions with accuracy while supporting inventory and merchandising efforts.

Join a brand focused on fashion, community, and growth. The role requires flexible scheduling including evenings, weekends, and holidays, with competitive benefits and a supportive team environment.