Store Leader: Customer-Driven Growth & Ops

PLS; Wisconsin; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation & Training

Job summary

PLS is seeking an Assistant Store Manager in Madison, WI to lead a team, deliver outstanding customer service, and help meet store goals and policies. The role entails supervising staff, handling daily operations, and supporting the Store Manager in achieving financial targets.

Candidates should have strong communication skills, flexibility for early mornings, evenings, weekends, and holidays, and a genuine commitment to customer satisfaction.

Qualifications

• Requires English fluency; bilingual in English/Spanish a plus.
• Minimum 1 year of management experience in hospitality, financial services, retail, or restaurant.

Responsibilities

• Maintain exemplary customer service and build relationships with customers.
• Support Store Manager with store operations and scheduling.
• Recruit, develop, and motivate store team members to meet customer expectations.
• Ensure compliance with federal, state, and local regulations.
• Assist in cash handling, transaction processing, and CSR supervision in Manager's absence.

Skills

English fluency

Customer engagement

Team leadership

Communication

Job description

PLS is seeking an Assistant Store Manager in Madison, WI to lead a team, deliver outstanding customer service, and help meet store goals and policies. The role entails supervising staff, handling daily operations, and supporting the Store Manager in achieving financial targets.

Candidates should have strong communication skills, flexibility for early mornings, evenings, weekends, and holidays, and a genuine commitment to customer satisfaction.