Retail Store Lead: Grow Sales, Coach Team

Minis; Madison (WI); On-site; USD 25,000 - 34,000; Full time

Job summary

Miniso in Madison, WI is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, and drive store performance. You will lead a dynamic team of associates, mentor trainees, maintain merchandising standards, manage inventory and shipments, promote the membership program to grow sales, and ensure compliance with policies.

This role requires strong leadership, excellent communication, a flexible schedule including nights and weekends,

Qualifications

• 1+ years of experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Willing to relocate or manage additional stores.
• Able to travel between locations.

Responsibilities

• Support Store Manager and lead a team of Shift Leads and Sales Associates.
• Promote Miniso mission and values.
• Ensure smooth operations, service, merchandising standards.
• Drive sales and productivity through training and coaching.
• Manage inventory, shipments, damages, returns, and supplies.
• Assist in recruitment, staffing, and retention.
• Handle scheduling, policies, and compliance.
• Provide feedback and foster growth.
• Work with Loss Prevention to address shrink.
• Cash handling and store safety.

Skills

Retail leadership

Customer service

Team coaching

Merchandising

Inventory management

Staff scheduling

Loss prevention

Communication

Training

Education

High school diploma

Business/Hospitality degree preferred

Job description

Miniso in Madison, WI is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, and drive store performance. You will lead a dynamic team of associates, mentor trainees, maintain merchandising standards, manage inventory and shipments, promote the membership program to grow sales, and ensure compliance with policies.

This role requires strong leadership, excellent communication, a flexible schedule including nights and weekends,