Store Leader & Coach — Elevate Customer Experience

VF Outdoor, LLC; Clinton (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Timberland in Clinton, CT, seeks a Supervisor to support the store leadership team and deliver exceptional customer experiences. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize profitability while upholding brand values.

The role requires 1+ years of retail leadership, high school diploma, strong communication, and the ability to stand for long periods.

Qualifications

• 1+ years of retail or store leadership experience.
• Proven ability to drive results through store teams and exceed goals.
• Strong verbal and written communication across levels.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Support the store leadership team and drive customer experience.
• Coach and develop associates; monitor performance against KPIs.
• Oversee daily store operations, merchandising and floor coverage.
• Assist in training and onboarding new team members.
• Uphold visual merchandising standards and loss prevention practices.
• Promote an inclusive, productive store culture.

Skills

Store leadership

Coaching and development

Communication

Operations execution

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

Timberland in Clinton, CT, seeks a Supervisor to support the store leadership team and deliver exceptional customer experiences. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize profitability while upholding brand values.

The role requires 1+ years of retail leadership, high school diploma, strong communication, and the ability to stand for long periods.