Store Leader: Cash Handling & Customer Experience

CNG Holdings, Inc.; El Paso (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. in El Paso, TX is seeking an Assistant Store Manager to lead store operations, mentor frontline staff, and uphold regulatory standards while delivering outstanding customer service.

This role requires strong cash handling, sales experience, and the ability to educate customers on product options, coordinate duties, and respond to inquiries with professionalism. Join a team dedicated to compliance and customer care.

Qualifications

• High school diploma or GED or equivalent experience.
• 1+ year of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, listening, and written and verbal communication skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Serve and educate customers on products and services to meet their needs.
• Escalate issues to store manager or corporate office as needed.
• Answer inquiries and process transactions accurately per policy.
• Perform outbound calls for sales, courtesy, and collection activities per regs.
• Maintain professional interactions to ensure customers feel supported.

Skills

Customer service

Active listening

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in El Paso, TX is seeking an Assistant Store Manager to lead store operations, mentor frontline staff, and uphold regulatory standards while delivering outstanding customer service.

This role requires strong cash handling, sales experience, and the ability to educate customers on product options, coordinate duties, and respond to inquiries with professionalism. Join a team dedicated to compliance and customer care.