Store Leader: Customer Service & Cash Handling

CNG Holdings, Inc; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Plano, TX to lead front-line customer service, oversee daily transactions, and support store operations.

You will educate customers on product options, manage cash handling, and collaborate with store leadership to ensure regulatory compliance and messaging that reflects our values. This role requires a reliable, communicative team player with a strong guest focus.

Qualifications

• High school diploma or equivalent required.
• 1+ year of sales, customer service, and/or cash handling experience.
• Strong customer service, listening, and communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask and work autonomously.

Responsibilities

• Serve and educate customers on products and services meeting their needs.
• Escalate issues to store management and corporate office when needed.
• Answer telephone inquiries and process customer applications.
• Perform outbound sales, courtesy, and collection calls per regulations.
• Handle cash, balance receipts, and ensure accurate deposits.
• Maintain professional, compliant customer interactions and documentation.

Skills

Customer service

Sales experience

Cash handling

Active listening

Verbal & written communication

Education

High school diploma, GED, or equivalent experience

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Plano, TX to lead front-line customer service, oversee daily transactions, and support store operations.

You will educate customers on product options, manage cash handling, and collaborate with store leadership to ensure regulatory compliance and messaging that reflects our values. This role requires a reliable, communicative team player with a strong guest focus.