Store Leader – Banking & Customer Experience

TD; Charleston (SC); Presencial; USD 33.000 - 46.000; Jornada completa

Descripción de la vacante

TD Bank is seeking a store supervisor in Charleston, SC to manage day-to-day operations and ensure policy compliance while driving customer service and sales goals. The role oversees tellers, platform activity, and escalations, with emphasis on risk controls and customer experience.

Applicants should have a HS diploma or GED (undergraduate degree preferred) and 2+ years in customer-facing roles. NMLS registration is required for loan-related activities; strong communication and organizational

Formación

• HS Diploma or GED required; undergraduate degree preferred.
• Experience supervising or directing a team in a customer service/sales environment.
• Strong verbal and written communication skills; organized and detail-oriented.

Responsabilidades

• Supervises day-to-day team activities to ensure operational excellence and policy compliance.
• Leads teller, platform, and customer escalation handling in the store.
• Coaches team to deliver high-quality customer service and sales conversations.

Conocimientos

Customer service

Supervisory experience

Communication skills

Organization

Educación

HS Diploma or GED required

Undergraduate degree preferred

Herramientas

Outlook

Lotus Notes

Word

Excel

Descripción del empleo

TD Bank is seeking a store supervisor in Charleston, SC to manage day-to-day operations and ensure policy compliance while driving customer service and sales goals. The role oversees tellers, platform activity, and escalations, with emphasis on risk controls and customer experience.

Applicants should have a HS diploma or GED (undergraduate degree preferred) and 2+ years in customer-facing roles. NMLS registration is required for loan-related activities; strong communication and organizational