Bank Store Lead: Service, Sales & Ops Excellence

TD Bank, N.A.; Orleans Estates (SC); On-site; USD 33,000 - 46,000; Full time

Job summary

TD Bank, N.A. in Charleston, South Carolina, seeks a Store Supervisor to oversee daily operations, ensure compliance, and manage teller and platform activities. The role emphasizes risk mitigation and delivering personalized, high-quality service to customers.

The successful candidate will lead a team, coach colleagues, and drive sales and advisory conversations to build lasting customer relationships in a fast-paced retail banking environment.

Qualifications

• Experience in supervisory or leadership roles.
• Excellent verbal and written communication skills.
• Knowledge of customer service best practices.
• Proficient in basic office software (Outlook, Word, Excel).

Responsibilities

• Oversee day-to-day team activities to ensure operational excellence and compliance with policies and procedures.
• Manage the Store and oversee teller side, platform and Customer escalations in the absence of a manager.
• Lead and coach the team on delivering exceptional service and advice to deepen customer relationships.

Education

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Job description

TD Bank, N.A. in Charleston, South Carolina, seeks a Store Supervisor to oversee daily operations, ensure compliance, and manage teller and platform activities. The role emphasizes risk mitigation and delivering personalized, high-quality service to customers.

The successful candidate will lead a team, coach colleagues, and drive sales and advisory conversations to build lasting customer relationships in a fast-paced retail banking environment.