Store Leader and Customer Experience Coach

KnitWell Group; Williamsburg (VA); Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Descripción de la vacante

KnitWell Group is seeking an Assistant Manager for the Williamsburg, VA store. You will support the customer experience, lead a store culture, and partner with the Store Manager to recruit and develop talent.

This role emphasizes hospitality, teamwork, and using POS tools to ensure smooth omnichannel service. The position offers regular full-time hours, benefits eligibility, and opportunities for advancement across our brands.

Formación

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsabilidades

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Descripción del empleo

KnitWell Group is seeking an Assistant Manager for the Williamsburg, VA store. You will support the customer experience, lead a store culture, and partner with the Store Manager to recruit and develop talent.

This role emphasizes hospitality, teamwork, and using POS tools to ensure smooth omnichannel service. The position offers regular full-time hours, benefits eligibility, and opportunities for advancement across our brands.