Store Lead - Thrift Shop Sales & Customer Experience

Omaha Kroc; Michigan; On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is hiring a Lead Store Sales Associate in Highland, MI. The role focuses on supporting store management, ensuring smooth daily operations, and delivering excellent customer service.

Part-time hours include evenings, weekends, and holidays as scheduled. Responsibilities include assisting with product sales, opening/closing procedures, banking, inventory turnover, and maintaining displays.

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English.
• Proficient cash handling and accurate change-giving abilities.
• Basic computer skills including Point of Sales System and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English proficiency

Cash handling

POS & payroll software

Education

High School Diploma or GED

Tools

POS System

Payroll software

Job description

The Salvation Army Thrift Store is hiring a Lead Store Sales Associate in Highland, MI. The role focuses on supporting store management, ensuring smooth daily operations, and delivering excellent customer service.

Part-time hours include evenings, weekends, and holidays as scheduled. Responsibilities include assisting with product sales, opening/closing procedures, banking, inventory turnover, and maintaining displays.