Thrift Store Lead: Customer Experience & Ops

KrocQuincy; Garden City (MI); Presencial; USD 23.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Professional development and growth

Employee discount

Employee assistance program

Descripción de la vacante

The Salvation Army Thrift Store in Garden City, MI seeks a Lead Store Sales Associate to support the store management team and help maintain daily retail operations. This part-time role includes providing excellent customer service, handling transactions, and contributing to a positive community impact.

Responsibilities include assisting with product sales and acquisitions, opening/closing procedures, banking, inventory turnover, and staff guidance in the absence of management, with ongoing

Formación

• Education: High School Diploma or equivalent.
• Ability to speak, write and understand English for effective communication.
• Proficient cash handling and accurate change-giving abilities.
• Basic computer skills including POS system and payroll program.

Responsabilidades

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Address customer complaints as needed.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Document and report concerns in behavior or attitude.

Conocimientos

English communication

Cash handling

Basic computer skills

Team support

Educación

High School Diploma or equivalent

Herramientas

Point of Sale system

Payroll program

Descripción del empleo

The Salvation Army Thrift Store in Garden City, MI seeks a Lead Store Sales Associate to support the store management team and help maintain daily retail operations. This part-time role includes providing excellent customer service, handling transactions, and contributing to a positive community impact.

Responsibilities include assisting with product sales and acquisitions, opening/closing procedures, banking, inventory turnover, and staff guidance in the absence of management, with ongoing