Thrift Store Lead — Retail & Customer Experience

The Salvation Army USA Central Territory; Walled Lake (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Positive community impact

Professional development

Supportive work environment

Benefits package

Job summary

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Lead Store Sales Associate to support our store management team and maintain efficient retail operations. This role emphasizes customer service, daily store tasks, and contribution to our mission.

Responsibilities include supervising staff in absence of management, processing deposits, and implementing procedures while ensuring a welcoming shopping environment. Evening, weekend, and holiday shifts are required as scheduled.

Qualifications

• English communication required for effective customer interaction.
• Basic computer skills including POS system and payroll program.
• Proficient cash handling and accurate change-giving abilities.

Responsibilities

• Support management with product sales and acquisition.
• Handle banking and daily deposits.
• Execute strategies to meet sales goals and manage inventory turnover.
• Create an enjoyable shopping experience with positive customer service behaviors.
• Handle customer complaints and maintain store appearance.

Skills

English communication

Cash handling

Basic computer skills

Education

High School Diploma or GED

Tools

POS System

Payroll software

Job description

The Salvation Army Thrift Store in Walled Lake, MI is seeking a Lead Store Sales Associate to support our store management team and maintain efficient retail operations. This role emphasizes customer service, daily store tasks, and contribution to our mission.

Responsibilities include supervising staff in absence of management, processing deposits, and implementing procedures while ensuring a welcoming shopping environment. Evening, weekend, and holiday shifts are required as scheduled.