Store Lead - Tech Sales & Repair Coach

United Smart Tech; Flint (MI); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Dental insurance

Health insurance

Paid time off

Continuous training

Career growth opportunities

Uncapped bonuses & commissions

Job summary

uBreakiFix by Asurion is seeking a Store Lead to drive sales and customer service, manage technicians, and implement new processes. This full-time, on-the-road role requires coordinating with store leadership and dispatch teams to meet performance targets.

The position emphasizes training, supervision, and ensuring excellent customer experiences in a fast-paced retail repair environment.

Qualifications

• Experience as a Team Leader/Supervisor.
• Sales and customer service experience.
• Experience repairing devices (phones, laptops, tablets).
• Ability to lift and move items over 50 pounds.

Responsibilities

• Drive sales and customer service metrics by motivating technicians and holding them accountable.
• Train and develop the Tech team and act as a liaison for dispatched technicians.
• Implement new processes and participate in meetings with Operations leadership.

Skills

Team leadership

Sales & customer service

Device repair experience

Lifting heavy items

Education

High school diploma

Job description

uBreakiFix by Asurion is seeking a Store Lead to drive sales and customer service, manage technicians, and implement new processes. This full-time, on-the-road role requires coordinating with store leadership and dispatch teams to meet performance targets.

The position emphasizes training, supervision, and ensuring excellent customer experiences in a fast-paced retail repair environment.