Store Lead - Tech Repair & Sales Coach

Unitedsmarttech; College Station (TX); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Dental insurance

Health insurance

Paid time off

Monthly incentives

Career growth opportunities

Training

Job summary

uBreakiFix by Asurion in College Station, TX seeks a Store Lead to drive sales, lead technicians, and maintain top customer service standards. This full-time role combines leadership responsibilities with hands-on device repair duties.

You will train the Tech team, act as the dispatch contact, implement new processes, and participate in regular leadership meetings while ensuring compliance with safety and quality standards. Schedule includes Mon-Sat 10am–7pm, Sun 12pm–5pm.

Qualifications

• Team leadership experience or supervisory background.
• Strong sales and customer service skills.
• Experience repairing devices (computers, tablets, phones, hardware) including testing.
• Hands-on soldering experience is required.
• Ability to frequently lift and move items >50 lb.

Responsibilities

• Lead the store team to drive sales and customer service metrics, and motivate technicians.
• Ensure Technicians are trained on Connected Home products and the Serve, Solve, and Sell approach.
• Train and develop the Tech team; act as the point of contact for dispatched technicians.
• Implement new processes; participate in daily/weekly leadership meetings.

Skills

Team leadership

Sales & customer service

Device repair

Soldering

Physical fitness

Education

High school diploma

Job description

uBreakiFix by Asurion in College Station, TX seeks a Store Lead to drive sales, lead technicians, and maintain top customer service standards. This full-time role combines leadership responsibilities with hands-on device repair duties.

You will train the Tech team, act as the dispatch contact, implement new processes, and participate in regular leadership meetings while ensuring compliance with safety and quality standards. Schedule includes Mon-Sat 10am–7pm, Sun 12pm–5pm.