Store Lead & Team Coach

The Childrens Place; United States; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

The Children's Place is seeking a Store Lead in Greendale, Wisconsin to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and leadership on duty responsibilities. You will engage customers, uphold store standards, and contribute to employee development.

You will coach and train associates, partner with the Store Manager on performance concerns, participate in company training, and drive store profitability through effective scheduling and payroll

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsabilités

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partners with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

Connaissances

Customer engagement

Detail oriented

Task prioritization

Teamwork

Communication

Adaptable

Time management

MS Office

Internal apps

Flexible schedule

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

The Children's Place is seeking a Store Lead in Greendale, Wisconsin to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and leadership on duty responsibilities. You will engage customers, uphold store standards, and contribute to employee development.

You will coach and train associates, partner with the Store Manager on performance concerns, participate in company training, and drive store profitability through effective scheduling and payroll