Store Lead & Talent Coach (Customer Experience)

childrensplace; Stonecrest (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

The Children's Place in Lithonia, Georgia is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing procedures, and act as Leader on Duty (LOD) to drive customer satisfaction and store profitability.

Ideal candidates have 1–3 years retail experience, strong communication and leadership skills, and a focus on team development and brand standards. Availability to work weekends and a flexible schedule is required.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Partner with Store Manager to address performance concerns.
• Support company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Model excellent customer service on the sales floor and maintain brand standards.
• Participate in Leader on Duty (LOD) responsibilities to drive store profitability.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Communication

Adaptability

Flexibility

Education

High school diploma/EQ

Tools

Microsoft Office

Job description

The Children's Place in Lithonia, Georgia is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing procedures, and act as Leader on Duty (LOD) to drive customer satisfaction and store profitability.

Ideal candidates have 1–3 years retail experience, strong communication and leadership skills, and a focus on team development and brand standards. Availability to work weekends and a flexible schedule is required.