Store Lead - Mall @ Stonecrest - Full time

childrensplace; Stonecrest (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

The Children's Place in Lithonia, Georgia is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing procedures, and act as Leader on Duty (LOD) to drive customer satisfaction and store profitability.

Ideal candidates have 1–3 years retail experience, strong communication and leadership skills, and a focus on team development and brand standards. Availability to work weekends and a flexible schedule is required.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Partner with Store Manager to address performance concerns.
• Support company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Model excellent customer service on the sales floor and maintain brand standards.
• Participate in Leader on Duty (LOD) responsibilities to drive store profitability.

Skills

Customer engagement

Detail oriented

Time management

Teamwork

Communication

Adaptability

Flexibility

Education

High school diploma/EQ

Tools

Microsoft Office

Job description

Location

Lithonia, Georgia

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Key Accountabilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.