Store Lead: Sales Star & Teacher Leader

Music & Arts; Hanover (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Music & Arts seeks a Store Lead in Hanover, MD who will drive personal sales while also leading all teachers at the location. You will partner with the Area Manager to boost enrollment and retention, manage lesson KPIs, and ensure high instructional quality.

This role combines frontline selling with instructional leadership, requiring strong communication, organizational skills, and a passion for music education. Competitive pay and full-time benefits are offered.

Qualifications

• High School Diploma or Equivalent.
• Minimum 2 years of relevant work experience.
• Strong knowledge of musical instruments and written music.
• Proven experience leading teams, preferably in education, retail, or customer service.
• Excellent interpersonal and communication skills with the ability to motivate and influence others.

Responsibilities

• Consistently generate sales to exceed personal sales goals.
• Promote the Music & Arts lesson program to drive enrollment.
• Create business opportunities by networking with teachers, schools, churches, and community organizations.
• Develop customer relationships and deliver compelling sales presentations based on training.
• Demonstrate outstanding customer service to every customer and foster loyalty.
• Participate in all areas of store operations, including merchandising, displays, and maintenance.
• Maintain store security including perimeter door keys, register keys, and personal alarm code.
• Perform additional duties assigned by store leadership.
• Provide direct leadership, guidance, and support to all teachers assigned to the location.
• Conduct regular teacher check-ins, coaching, and performance evaluations.
• Lead teacher engagement initiatives to increase retention, satisfaction, and instructional quality.
• Serve as the primary point of contact for teacher concerns, questions, and needs.
• Partner with the Area Manager to drive student enrollment and retention goals across the area.
• Monitor lessons KPIs and implement action plans to meet targets.
• Collaborate with store staff to ensure effective scheduling and alignment of resources.
• Ensure consistent adherence to lessons-related policies, procedures, and standards.

Skills

Sales

Customer service

Team leadership

Communication

Relationship building

Education

High School Diploma or Equivalent

Job description

Music & Arts seeks a Store Lead in Hanover, MD who will drive personal sales while also leading all teachers at the location. You will partner with the Area Manager to boost enrollment and retention, manage lesson KPIs, and ensure high instructional quality.

This role combines frontline selling with instructional leadership, requiring strong communication, organizational skills, and a passion for music education. Competitive pay and full-time benefits are offered.