Store Lead, Retail – Morgan Hill

Goodwill of Silicon Valley; Morgan Hill (CA); On-site; USD 27,000 - 30,000; Full time

Job summary

Goodwill of Silicon Valley is seeking a Retail Supervisor for the Morgan Hill Store. You will provide work direction to store personnel, oversee cash register operations, assist customers, and help manage inventory and merchandising.

The role requires a High School Diploma, being proficient in English, and 1-2 years of supervisory experience in retail. Experience with POS systems and cash handling is valued.

Qualifications

• High School Diploma or equivalent
• Proficient in the English language
• 1-2 years of prior Lead or Supervisory experience preferred
• Experience in retail merchandising with a demonstrated track record of enhancing store sales is preferred

Responsibilities

• Provide work direction to store personnel during shifts as directed by store management
• Be accountable for store cash funds when opening/closing the store without management supervision
• Provide customer assistance, oversee cash register operation, sales/monetary transactions, and opening/closing procedures
• Maintain positive customer and employee morale; report problems/complaints to the management team
• Assist with inventory, display, merchandising and stock placement, rotation, markdowns and marketing
• Familiar with pricing, sorting and donor greeting; conduct store huddles when management absent
• Organize/straighten merchandise and housekeeping tasks to ensure a neat, safe environment
• Follow proper handling techniques for safe merchandise handling; ensure safety of employees
• Follow store policies and procedures; notify management of losses or hazards
• Report observations of theft or safety concerns to management and corporate via email
• Perform other duties as assigned

Skills

Lead supervision

Customer service

Cash handling

POS systems

NetSuite RMH/RMS

Education

High school diploma

Tools

Cash register

Ten-key

Job description

Goodwill of Silicon Valley is seeking a Retail Supervisor for the Morgan Hill Store. You will provide work direction to store personnel, oversee cash register operations, assist customers, and help manage inventory and merchandising.

The role requires a High School Diploma, being proficient in English, and 1-2 years of supervisory experience in retail. Experience with POS systems and cash handling is valued.