Store Manager — Premium Apparel & Experience

TravisMathew; Cincinnati (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

TravisMathew is seeking a dynamic Retail Supervisor to lead in-store sales and service, drive KPI performance, and mentor part-time and seasonal staff. You will maintain product knowledge, optimize visual merchandising, and build lasting client relationships to grow repeat business.

This role requires flexible hours, weekend/evening availability, and strong communication skills within cross-functional teams.

Qualifications

• Bachelor’s degree preferred.
• 1–3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Retail leadership

Customer service

Merchandising

Team mentoring

Communication

POS proficiency

Microsoft Applications

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

CRM software

Back office software

Job description

TravisMathew is seeking a dynamic Retail Supervisor to lead in-store sales and service, drive KPI performance, and mentor part-time and seasonal staff. You will maintain product knowledge, optimize visual merchandising, and build lasting client relationships to grow repeat business.

This role requires flexible hours, weekend/evening availability, and strong communication skills within cross-functional teams.