Store Lead: People-First Retail Leader

Grocery-Outlet; Portsmouth (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Grocery Outlet in Portsmouth, VA seeks a Store Lead to create a welcoming environment and ensure top-tier store operations. You will bridge store management and frontline staff, serving as a role model who engages customers, leads the team, and handles inventory, merchandising, and service with a positive attitude.

The role emphasizes inventory control, team development, pricing accuracy, and a strong commitment to brand standards in a fast-paced retail setting.

Qualifications

• Candidates should have prior grocery/retail experience and be able to interact with customers and team members.
• Strong leadership and communication skills with the ability to balance management support and hands-on work.
• Ability to work in a fast-paced environment and handle pressure while delivering friendly service.

Responsibilities

• Provide leadership and direction to associates to ensure productivity and harmony.
• Monitor workflow, cover breaks, and respond promptly to customer needs.
• Enforce policies and drive sales and margins through merchandising and operational execution.
• Maintain store conditions, pricing, and signage per Brand Standards.
• Assist with inventory management, receiving, stocking, and backroom duties.

Skills

Leadership

Customer service

Teamwork

Communication

Flexibility

Interacting with customers

Education

High school diploma / GED

Tools

Pallet jack

Forklift experience

Job description

Grocery Outlet in Portsmouth, VA seeks a Store Lead to create a welcoming environment and ensure top-tier store operations. You will bridge store management and frontline staff, serving as a role model who engages customers, leads the team, and handles inventory, merchandising, and service with a positive attitude.

The role emphasizes inventory control, team development, pricing accuracy, and a strong commitment to brand standards in a fast-paced retail setting.