Store Lead & People Coach – Sales, Ops, & Growth

Abercrombie & Fitch Spain, SL; Canutillo (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Career Advancement Opportunities

Global Team Environment

Job summary

Abercrombie & Fitch Co. is seeking a supervisory professional to lead store operations and staff in a dynamic retail environment.

You will oversee opening/closing routines, scheduling, payroll, training, and product knowledge to drive sales and exceptional customer service. The role emphasizes brand alignment, visual merchandising, and inventory control, with responsibilities spanning omni-channel orders and daily performance analysis.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and work ethic.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks and stay detail-oriented.
• Engage in applied learning and proactive thinking.
• Able to perform in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Staff supervision

Brand knowledge

Communication skills

Education

Bachelor's degree OR 1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking a supervisory professional to lead store operations and staff in a dynamic retail environment.

You will oversee opening/closing routines, scheduling, payroll, training, and product knowledge to drive sales and exceptional customer service. The role emphasizes brand alignment, visual merchandising, and inventory control, with responsibilities spanning omni-channel orders and daily performance analysis.