Store Lead: Key Carrier & Coordinator

The TJX Companies, Inc.; Griffin (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

The TJX Companies, Inc. Griffin, GA location is seeking a Key Carrier who will alternate as Coordinator and occasionally lead store operations. The role requires open availability, including nights and weekends, and strong customer service to support store goals.

You will help manage coverage, coaching, and adherence to procedures to maintain a positive shopping experience. Join a Fortune 100 off-price retailer offering a comprehensive benefits package and opportunities for growth within TJX's

Qualifications

• 1 year retail, 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Flexible schedule

Team player

Adapt to changes

Knowledge of systems

Merchandise flow knowledge

Coaching

Multi-tasking

Communication

Organizational skills

1 year retail

6 months leadership

Job description

The TJX Companies, Inc. Griffin, GA location is seeking a Key Carrier who will alternate as Coordinator and occasionally lead store operations. The role requires open availability, including nights and weekends, and strong customer service to support store goals.

You will help manage coverage, coaching, and adherence to procedures to maintain a positive shopping experience. Join a Fortune 100 off-price retailer offering a comprehensive benefits package and opportunities for growth within TJX's