Store Lead - Inspire Sales, Service & Operations Excellence

Tailored Brands, Inc.; Hanover (MA); On-site; USD 30,307 - 37,195; Full time

Job summary

The Men’s Wearhouse, LLC in Hanover, MA is seeking a Store Lead to partner with the Store Manager in driving sales, service and operations. You will coach a team, manage on-duty leadership, and ensure a seamless customer experience while upholding brand standards.

Ideal candidates have at least 1 year in retail or sales, strong leadership, and proven coaching abilities, with proficiency in POS systems and Microsoft Office. This role offers a path to store-wide impact and growth.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgment.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partners with Store management to lead staff as manager on duty.
• Communicate priorities and sales driving information to empower staff.
• Assist in recruiting store staff and support an inclusive environment.

Skills

Retail experience

Store leadership

Communication

Customer service

Training and development

Problem solving

Active listening

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men’s Wearhouse, LLC in Hanover, MA is seeking a Store Lead to partner with the Store Manager in driving sales, service and operations. You will coach a team, manage on-duty leadership, and ensure a seamless customer experience while upholding brand standards.

Ideal candidates have at least 1 year in retail or sales, strong leadership, and proven coaching abilities, with proficiency in POS systems and Microsoft Office. This role offers a path to store-wide impact and growth.