Store Lead & Customer Experience Coach

Men's Wearhouse; Beavercreek (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee discount

401K with company match

Job summary

Men's Wearhouse is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales performance, and uphold a high standard of service. You will model company values, manage opening and closing procedures, and lead by example when on duty.

This role emphasizes staff development, customer experience, and operational excellence, with opportunities to influence store culture, efficiency, and branding during daily operations.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative with good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail experience

Communication skills

Leadership

Problem solving

Training teams

Tech skills

POS system

Tools

MS Office

Video conferencing

POS System

Job description

Men's Wearhouse is seeking a Store Lead who will partner with the Store Manager to coach the team, drive sales performance, and uphold a high standard of service. You will model company values, manage opening and closing procedures, and lead by example when on duty.

This role emphasizes staff development, customer experience, and operational excellence, with opportunities to influence store culture, efficiency, and branding during daily operations.