Store Lead: Inspire Teams & Elevate Customer Experience

Tailored Brands, Inc.; North Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Tailored Brands, Inc. — North Charleston store is seeking a proactive Store Lead to partner with the Store Manager in driving sales and delivering exceptional customer service. You will mentor team members, manage daily operations, and ensure the store meets brand standards and performance goals.

Responsibilities include coaching staff, leveraging reports, and coordinating staffing to support initiatives. The role emphasizes ownership, inclusivity, and operational excellence within a dynamic

Qualifications

• At least 1 year of Retail or Sales experience.
• Strong leadership and organizational skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications like Microsoft Office, and video conferencing.

Responsibilities

• Support store manager to achieve sales, customer service and operational goals.
• Coach and develop store team to meet performance expectations.
• Open/close the store as manager on duty and oversee staffing.
• Use store reports to inform business decisions and drive growth.
• Ensure brand standards, marketing initiatives and customer experience are executed.

Skills

Retail sales

Store leadership

Customer service

Communication

Problem-solving

Training & development

POS System

Microsoft Office

Video conferencing

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. — North Charleston store is seeking a proactive Store Lead to partner with the Store Manager in driving sales and delivering exceptional customer service. You will mentor team members, manage daily operations, and ensure the store meets brand standards and performance goals.

Responsibilities include coaching staff, leveraging reports, and coordinating staffing to support initiatives. The role emphasizes ownership, inclusivity, and operational excellence within a dynamic