Store Lead: Growth, Leadership & Tuition Reimbursement

Goodwill Of Western & Northern Connecticut; Norwalk (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health, dental and vision insurance (e

Tuition reimbursement

Paid holidays

403(b) Retirement Savings Plan with 6

Employee discount

Swag store credit programs

Job summary

Goodwill of Western and Northern Connecticut in Norwalk, CT is seeking an Assistant Store Manager to lead daily store operations, recruit and train staff, and drive customer service while meeting budget goals.

The role requires a high school diploma or equivalent, two years in a supervisory capacity, and flexibility for day, evening, and weekend shifts. Travel or relocation may be expected.

Qualifications

• High school graduate or equivalent.
• 2 years’ experience in a management/supervisory capacity.
• Able to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service retail.
• Availability to work day, evening, and weekend shifts as necessary.
• Willing to travel and/or relocate.

Responsibilities

• Assistant Store Manager operates a retail store location within the agency’s established policy to achieve budgeted revenue and expense. Effectively runs the store in the absence of Store Manager.
• Recruit and train retail employees and material processors in retail operation procedures. Recommends and/or administers discipline to employees as required.
• Schedule employees to achieve optimum customer service, merchandise display, store security and expense control.
• Order merchandise to stock store to achieve budget.
• Maintain records of sales data and bank deposits.
• Enforce sales policies and procedures and employee policies and procedures.
• Assist donors with donation and provide receipts.
• Maintain store premises and grounds in compliance with agency safety and housekeeping practices.
• Supervise and train employees in backroom processing and quality control procedures.
• Plan attractive merchandise displays that make effective use of sales area.
• Attend marketing sales meetings. Schedule store employee meetings as necessary.
• Other duties as assigned.

Skills

Retail management

Staff training

Scheduling

Customer service

Education

High school diploma or equivalent

Business and Marketing courses

Job description

Goodwill of Western and Northern Connecticut in Norwalk, CT is seeking an Assistant Store Manager to lead daily store operations, recruit and train staff, and drive customer service while meeting budget goals.

The role requires a high school diploma or equivalent, two years in a supervisory capacity, and flexibility for day, evening, and weekend shifts. Travel or relocation may be expected.