Assistant Store Manager: Lead, Train & Grow Store

Goodwill-of-Western-; Norwalk (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Career advancement

Health, dental, vision coverage

Long and short-term disability

Life insurance

Vacation and personal days

Tuition reimbursement

Paid holidays

401(k) with Employer Match

Employee discount

Referral program

Job summary

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager in Norwalk, CT to oversee daily store operations, staff supervision, and customer service excellence.

The role involves scheduling, merchandising, donor assistance, and policy enforcement to meet budget goals while maintaining safety practices. Candidates should have supervisory experience and be willing to travel or relocate if needed.

Qualifications

• Two years’ experience in a management/supervisory capacity or equivalent.
• Able to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service retail.
• Willing to travel and/or relocate.
• Availability to work day, evening, and weekend shifts as necessary.

Responsibilities

• Assistant Store Manager operates a retail store location within the agency’s established policy to achieve budgeted revenue and expense.
• Effectively runs the store in the absence of Store Manager.
• Recruit and train retail employees and material processors in retail operation procedures.
• Schedule employees to achieve optimum customer service, merchandise display, store security and expense control.
• Order merchandise to stock store to achieve budget.
• Maintain records of sales data and bank deposits.
• Enforce sales policies and procedures and employee policies and procedures.
• Assist donors with donation and provide receipts.
• Maintain store premises and grounds in compliance with agency safety and housekeeping practices.
• Supervise and train employees in backroom processing and quality control procedures.
• Plan attractive merchandise displays that make effective use of sales area.
• Attend marketing sales meetings. Schedule store employee meetings as necessary.
• Other duties as assigned.

Skills

Retail management

Education

High school graduate

Job description

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager in Norwalk, CT to oversee daily store operations, staff supervision, and customer service excellence.

The role involves scheduling, merchandising, donor assistance, and policy enforcement to meet budget goals while maintaining safety practices. Candidates should have supervisory experience and be willing to travel or relocate if needed.