Store Lead: Grow Sales, Lead Teams, Create Experience

tcbrands; Dedham (MA); On-site; USD 33,000 - 36,000; Full time

Job summary

TravisMathew is a premium apparel brand seeking a store leader to provide an approachable sales focus, drive client-retention, and guide performance metrics. The role requires coordinating recruiting, training, and coaching of a team to meet service standards while executing merchandising and CRM initiatives.

Education of a Bachelor's in Business is preferred, with 3+ years in client service and 2+ years in retail store management. Equal opportunity employer and weekend/evening hours may apply.

Qualifications

• Bachelor's Degree in Business or related field preferred
• Minimum 3 years' experience in a client service-related capacity
• Minimum 2 years' experience in retail store management

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

Skills

Communication skills

Team leadership

Cross-functional collaboration

Decision making

Flexible hours

Education

Bachelor's degree in Business

Tools

POS systems

Microsoft Office

Back-office software

Visual merchandising

Job description

TravisMathew is a premium apparel brand seeking a store leader to provide an approachable sales focus, drive client-retention, and guide performance metrics. The role requires coordinating recruiting, training, and coaching of a team to meet service standards while executing merchandising and CRM initiatives.

Education of a Bachelor's in Business is preferred, with 3+ years in client service and 2+ years in retail store management. Equal opportunity employer and weekend/evening hours may apply.