Store Lead, Financial Services & Customer Care

CNG Holdings, Inc.; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Milwaukee, WI to serve as a front-line brand ambassador for the Check N Go, Allied Cash Advance, or Cash Store brands.

The role focuses on delivering outstanding customer service, maximizing sales opportunities, and ensuring regulatory compliance across daily operations. The candidate will educate customers on products, handle cash, perform transactions, and support store leadership.

Qualifications

• Requires high school diploma or equivalent experience.
• Experience in sales, customer service, and/or cash handling preferred (1+ year).
• Strong customer service, active listening, verbal and written communication skills required.

Responsibilities

• Serve and educate customers on the product portfolio and options.
• Escalate issues to store manager or corporate office if needed.
• Answer telephone inquiries and process customer applications and requests.
• Perform outbound sales, courtesy, and collection calls per regulations and procedures.
• Respond professionally to customers and resolve issues while ensuring customer feels supported.

Skills

Customer service

Active listening

Verbal communication

Written communication

Multitasking

Autonomy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Milwaukee, WI to serve as a front-line brand ambassador for the Check N Go, Allied Cash Advance, or Cash Store brands.

The role focuses on delivering outstanding customer service, maximizing sales opportunities, and ensuring regulatory compliance across daily operations. The candidate will educate customers on products, handle cash, perform transactions, and support store leadership.