Store Lead: Elevate Customer Experience & Team Growth

Dollar Tree, Inc.; Niles (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Educational assistance

Employee assistance

Job summary

Dollar Tree, Inc. in Niles, OH is seeking an Assistant Store Manager to support store operations, deliver exceptional customer service, and develop a cohesive team on the sales floor and stockroom.

You will assist with daily store tasks, open and close procedures, supervise associates, manage merchandising, and ensure safety and policy compliance while maintaining a clean, well-stocked store that reflects our standards.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties as required.
• Strong communication, interpersonal, and written skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise flow from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Support in payroll, scheduling, and deposits; assist in loss prevention.
• Maintain a clean, well-stocked store and protect company assets.
• Supervise, train, and develop store associates; ensure policy adherence.

Skills

Customer service

Team development

Store operations

Interpersonal skills

Job description

Dollar Tree, Inc. in Niles, OH is seeking an Assistant Store Manager to support store operations, deliver exceptional customer service, and develop a cohesive team on the sales floor and stockroom.

You will assist with daily store tasks, open and close procedures, supervise associates, manage merchandising, and ensure safety and policy compliance while maintaining a clean, well-stocked store that reflects our standards.