Store Lead: Elevate Customer Experience & Sales

Vuori; Natick (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is redefining athletic apparel with a casual lifestyle. The Retail Assistant Store Manager will support the Store Manager in leading a dynamic sales team, delivering exceptional customer service, and upholding Vuori’s brand standards in a fast-paced retail setting.

You will develop product knowledge, engage with customers, manage floor operations, and drive a positive, performance-driven team culture. This role offers growth within a vibrant retail environment.

Qualifications

• Customer service expert, creates experiences and develops relationships with customers.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.

Responsibilities

• Create an unforgettable customer experience by guiding customers and sharing product knowledge.
• Lead the sales floor in day-to-day operations and motivate the team to meet sales goals.
• Maintain store standards, inventory, and visual merchandising.
• Build lasting customer relationships and invite them to events.
• Communicate inventory needs to support business goals.

Skills

Customer service

Leadership

Communication

Relationship building

Time management

Job description

Vuori is redefining athletic apparel with a casual lifestyle. The Retail Assistant Store Manager will support the Store Manager in leading a dynamic sales team, delivering exceptional customer service, and upholding Vuori’s brand standards in a fast-paced retail setting.

You will develop product knowledge, engage with customers, manage floor operations, and drive a positive, performance-driven team culture. This role offers growth within a vibrant retail environment.