Store Lead: Elevate Customer Experience & Merchandising

Cotton On Group; New York (NY); On-site; USD 3,168,000 - 3,857,000; Full time

Benefits offered by this job

50% Team Member discount

Competitive Pay

Wellness Support 24/7

Incentives & recognition programs

Medical, Dental, Vision + more

401(k) matching

Development opportunities

Quarterly awards

Job summary

Cotton On Group is hiring for a store leadership role in New York. You will open and close the store, lead the team, and ensure excellent customer service while processing transactions and managing inventory.

This position emphasizes teamwork, safety, and strong guest experience in a fast-paced environment. We offer a 50% team member discount, competitive pay, wellness support, performance incentives, comprehensive medical/dental/vision, a 401(k) with matching, development opportunities, and

Responsibilities

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Job description

Cotton On Group is hiring for a store leadership role in New York. You will open and close the store, lead the team, and ensure excellent customer service while processing transactions and managing inventory.

This position emphasizes teamwork, safety, and strong guest experience in a fast-paced environment. We offer a 50% team member discount, competitive pay, wellness support, performance incentives, comprehensive medical/dental/vision, a 401(k) with matching, development opportunities, and