Store Lead: Team Leader & Customer Experience

Cotton On Group; Freehold (NJ); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Team member discount 50%

Competitive pay

Wellness support 24/7

Incentives and recognition

Medical, Dental, Vision + more

401(k) matching program

Development opportunities

Awards and recognition

Job summary

Cotton On Group in Freehold, NJ is seeking a full-time store leadership role. You will open and close the store, lead the team, provide exceptional customer service, process sales accurately, assist with inventory, and uphold store cleanliness and safety.

You will train and mentor new associates, collaborate with the team toward common goals, and maintain a professional presence that motivates others. We offer a 50% team member discount, competitive pay, wellness support, incentives,

Qualifications

• Retail or store management experience preferred.
• Strong customer service focus.
• Ability to lead and train a team.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory control, restocking, and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report any unusual activity.
• Engages with store teams and customers professionally and respectfully.
• Train and mentor new associates as needed.
• Maintain a professional presence and motivate and inspire others.

Skills

Customer service

Team leadership

Sales processing

Inventory management

Merchandising

Loss prevention awareness

Job description

Cotton On Group in Freehold, NJ is seeking a full-time store leadership role. You will open and close the store, lead the team, provide exceptional customer service, process sales accurately, assist with inventory, and uphold store cleanliness and safety.

You will train and mentor new associates, collaborate with the team toward common goals, and maintain a professional presence that motivates others. We offer a 50% team member discount, competitive pay, wellness support, incentives,