Store Lead & Customer Experience Champion

Cotton On Group; Town of Florida (NY); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

50% staff discounts

Career growth across brands

Wellness support 24/7

Family discounts

Make a positive difference

Job summary

Cotton On Group is hiring a part-time Key Holder in New York to open/close the store, lead the team and deliver outstanding service. You’ll handle transactions, assist with inventory, and keep the store clean and safe while upholding company standards.

The role suits someone with retail experience, flexible hours including evenings and weekends, and a collaborative mindset. Join a fast-paced fashion brand focused on positive customer experiences.

Qualifications

• High school diploma or equivalent.
• Minimum of 1+ year retail sales experience.
• Minimum of 1+ year acting leadership/management experience in retail.

Responsibilities

• Open and close the store per policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately.
• Assist in inventory control, restocking, merchandising.
• Ensure store cleanliness and safety standards.
• Support loss prevention efforts.
• Engage with teams and customers professionally.
• Train and mentor new associates.
• Interact collaboratively and work as a team toward goals.
• Maintain a professional presence and inspire others.
• Interact respectfully with customers and peers.

Skills

Retail experience

Team leadership

Customer service

Communication

Flexible schedule

Evenings & weekends

Age 18+

Retail basics

Education

High School Diploma or Equivalent

Job description

Cotton On Group is hiring a part-time Key Holder in New York to open/close the store, lead the team and deliver outstanding service. You’ll handle transactions, assist with inventory, and keep the store clean and safe while upholding company standards.

The role suits someone with retail experience, flexible hours including evenings and weekends, and a collaborative mindset. Join a fast-paced fashion brand focused on positive customer experiences.