Store Lead - Elevate Customer Experience in Chocolate

South Shore Plaza

Skokie (IL)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Annual Bonus

Medical – 80% employee, 50% family

Vision – 100% coverage

Life Insurance

Job summary

Läderach is seeking a Deputy Manager for its store in Skokie, IL. You will assist the Store Manager and Regional Manager, lead a team in delivering exceptional customer service, manage staff schedules, and ensure accurate merchandising and inventory control.

The role emphasizes leadership, training, and upholding food safety standards in a fast-paced retail environment. Weekend and holiday hours may be required; the position offers competitive pay and growth opportunities within a global

Qualifications

At least one year of experience in a retail space with increasing responsibility.
Strong leadership and staff management skills.
Proven customer service excellence.
Proactive and reliable with flexible schedule.

Responsibilities

Lead outstanding in-store customer experience and motivate staff to provide top-notch service.
Oversee product sales, register duties, shelf care, and order fulfillment.
Ensure proper food safety merchandising and store standards.
Schedule staff shifts and coordinate meetings/events.
Assist Store Manager with inventory and display accuracy.
Support compliance and loss prevention across the store.
Communicate corporate values to customers and employees.
Operate the store in the Manager's absence.