Part-Time Shift Lead — Chocolate Retail Leader

Old Orchard Mall; Skokie (IL); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Competitive Pay

Premium Holiday Pay

Annual Bonus

Employee Assistance Program

Product discounts

Job summary

Läderach, a Swiss chocolatier, seeks a Part-time Laderach Key Holder (Shift Lead) in Skokie, IL to spearhead a premium in-store experience. You will lead a small team, train associates, and ensure brand standards are met in a fast-paced retail setting.

The role emphasizes customer service, product merchandising, and adherence to food safety while driving sales. Equal Opportunity Employer with growth opportunities and employee discounts.

Qualifications

• 1+ year of experience in retail sales or similar fast-paced environment with increasing responsibilities
• Strong interpersonal and communication skills
• Reliable and flexible scheduling based on store needs
• Quality-minded with keen attention to detail
• Passion for chocolate and customer experience

Responsibilities

• Deliver outstanding customer experience on the sales floor
• Provide training and support to Store Associates
• Lead in-store tasks each shift and uphold brand standards
• Ensure smooth movement of customers and product on sales floor
• Support accurate product merchandising
• Lead food safety protocol follow-through
• Help achieve sales objectives and store compliance
• Participate in team meetings and bring ideas for improvement
• Take on other duties as assigned by Store Manager

Skills

Customer service

Interpersonal skills

Communication

Reliability

Flexible scheduling

Attention to detail

Passion for chocolate

Job description

Läderach, a Swiss chocolatier, seeks a Part-time Laderach Key Holder (Shift Lead) in Skokie, IL to spearhead a premium in-store experience. You will lead a small team, train associates, and ensure brand standards are met in a fast-paced retail setting.

The role emphasizes customer service, product merchandising, and adherence to food safety while driving sales. Equal Opportunity Employer with growth opportunities and employee discounts.