Store Lead: Drive Sales & Build a Rockstar Team

BoxLunch & Hot Topic; Natick (MA); On-site; USD 26,000 - 31,000; Full time

Job summary

Hot Topic in Natick, MA is seeking a Full-Time Assistant Manager to help lead the store in achieving sales goals and delivering an outstanding in-store experience. You will support the Store Manager, recruit and develop a passionate team, and drive customer engagement through promotions, social media, and convenient options like BOPIS and curbside pickup.

The role emphasizes leadership, operational excellence, and data-driven decision making to hit targets while maintaining a customer-first

Qualifications

• 1–2 years of retail store management experience
• Strong communication, recruiting, operations, and team development skills
• High school diploma or GED required; degree welcome
• Retail is fast-changing; ability to adapt to curveballs
• Lifts up to 50 pounds and navigates store layout

Responsibilities

• Support Store Manager in achieving sales plan and comp goals
• Recruit, develop, and retain a collaborative team
• Promote new products and engage customers via promotions and social media
• Provide leadership to run an operationally sound business with strong planning
• Monitor shrink, payroll hours, and associate schedules
• Communicate with retail leadership and HQ on trends and feedback
• Run sales reports and use data to drive strategy to hit targets
• Merchandise the store using planograms and execute promos on time
• Develop a team of loyal, high-performing, customer-focused associates

Education

High school diploma or GED

Job description

Hot Topic in Natick, MA is seeking a Full-Time Assistant Manager to help lead the store in achieving sales goals and delivering an outstanding in-store experience. You will support the Store Manager, recruit and develop a passionate team, and drive customer engagement through promotions, social media, and convenient options like BOPIS and curbside pickup.

The role emphasizes leadership, operational excellence, and data-driven decision making to hit targets while maintaining a customer-first