Store Lead & Customer Service Champion

Dollar General Corporation; Uniontown (Fayette County); Sur place; USD 26 000 - 36 000; Plein temps

Résumé du poste

Dollar General Corporation in the Uniontown area is seeking a capable Cashier/Stocker to support store operations and lead in the absence of store management. Responsibilities include customer service, merchandising, and loss prevention.

The role requires physical activity, accuracy in cash handling, and adherence to company procedures; the successful candidate will help maintain a clean, organized store and ensure a positive shopping experience.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.

Responsabilités

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer\'s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• In the Absence of the Store Manager or Assistant Store Manager:
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Connaissances

Mathematical calculations

Cash handling procedures

IBM cash register functions

Cash handling & security policies

Interpersonal communication

Safety policies

Plan-o-gram reading

Formation

High school diploma or equivalent

Description du poste

Dollar General Corporation in the Uniontown area is seeking a capable Cashier/Stocker to support store operations and lead in the absence of store management. Responsibilities include customer service, merchandising, and loss prevention.

The role requires physical activity, accuracy in cash handling, and adherence to company procedures; the successful candidate will help maintain a clean, organized store and ensure a positive shopping experience.