Store Lead: Customer-First Sales & Ops (Full-Time)

Dollar General; Westland (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Dollar General Lead Sales Associate drives a customer-first store environment, assisting shoppers, operating the register, stocking and presenting merchandise, and supporting management in daily operations.

This role blends frontline service with leadership responsibilities, ensuring planograms are followed, store safety policies are observed, and a positive, efficient shopping experience is delivered.

Qualifications

• Requires a high school diploma or equivalent with six months supervisory experience preferred.
• Ability to greet and assist customers and provide strong service leadership.
• Proficiency with cash handling and basic math for transactions.

Responsibilities

• Provide superior customer service and lead by example on the sales floor.
• Operate cash register, process transactions, and assist customers with purchases.
• Stock, rotate, and display merchandise; follow planograms and merchandising guides.
• Clean the store, maintain safety, and support store goals and assets.
• Open/close procedures under store management direction and assist in leadership duties.

Skills

Customer service

Communication

Cash handling

Planograms

Safety policies

Team leadership

Mathematical calculations

Cash register functions

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Rolltainers

Job description

Dollar General Lead Sales Associate drives a customer-first store environment, assisting shoppers, operating the register, stocking and presenting merchandise, and supporting management in daily operations.

This role blends frontline service with leadership responsibilities, ensuring planograms are followed, store safety policies are observed, and a positive, efficient shopping experience is delivered.