Store Lead: Customer Experience & Operations

Walgreens; Shelby (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in United States North Carolina is hiring for a store associate role focused on customer service, store operations, and cash handling. You will help open and close the store in the manager's absence, process transactions, and ensure a positive customer experience.

This position also involves inventory counts, vendor deliveries, pricing updates, displays, and compliance with applicable regulations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling start-ups and cash.
• Process product returns, refunds, cash drops, and provide change at registers.
• Model and deliver a distinctive, high‑quality customer experience.
• Assist with vendor deliveries, backdoor operations, and inventory counts.
• Support pricing, signage, and displays; maintain stockroom and floor readiness.
• Ensure compliance with state laws on regulated products and complete required paperwork.

Skills

Leadership experience

English fluency

Retail key holder

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens in United States North Carolina is hiring for a store associate role focused on customer service, store operations, and cash handling. You will help open and close the store in the manager's absence, process transactions, and ensure a positive customer experience.

This position also involves inventory counts, vendor deliveries, pricing updates, displays, and compliance with applicable regulations.